Handling of Personal Information

Handling of Personal Information (Purpose of Use)

The purposes of use of personal information are as follows, and we will not use personal information outside the scope of the purposes of use specified below, except when we notify you of the purposes of use separately. We will take necessary measures to use personal information appropriately in accordance with the Personal Information Protection Law and other laws and regulations, as well as our personal information protection policy.
We will use personal information provided to us by our customers for the following purposes.

  • To provide customers with products and services handled by the Company
  • To introduce and provide customers with information from the Company and its affiliates and subcontractors that the Company believes will be beneficial to the customer.
  • To properly execute contracts between customers and the Company, such as meetings, settlements, implementation of questionnaires, handling of complaints and inquiries, etc.
  • To develop new products and services, including the preparation of statistical data analyzing customer trends, satisfaction levels, etc.
  • For other operations related to the Company's business.

In order to achieve the purposes set forth above, we may share personal information with our affiliates or provide personal information to subcontractors or other third parties that we deem appropriate, as long as such sharing is necessary for our business and permitted by law. In these cases, we will conclude necessary confidentiality agreements and take other measures required by law. We will not provide personal information to third parties except in these cases or with the consent of the customer.
We will use the personal information provided to us by applicants during the recruitment process for the purpose of recruiting personnel, such as contacting them, sending recruitment-related materials, and making employment selection decisions.

Matters Concerning Shared Use of Personal Information

In order to provide comprehensive services throughout our group, we may share customers' personal information within the group only when it is necessary for business operations and permitted by law. In such cases, we will enter into necessary confidentiality agreements with our affiliated companies and take other legally required measures to protect personal information.
Matters concerning our joint use of personal information are as follows:

Scope of Shared Users

The Company and its subsidiaries (hereinafter referred to as the "Company Group"), which are listed in the Company's Annual Securities Report, etc.

Purpose of Use by Shared Users

  • To comprehensively provide products, services, and related services handled by our group as a whole
  • To introduce and provide customers with information from our group and partner companies that we believe will be beneficial to them
  • To properly execute contracts between customers and the Company, such as meetings, settlements, implementation of questionnaires, handling of complaints and inquiries, etc.
  • To develop new products and services, including the preparation of statistical data analyzing customer trends, satisfaction levels, etc.
  • To conduct other business related to our group's business

Scope of Shared Users

  1. Name
  2. Address
  3. Telephone number
  4. E-mail address
  5. Other items necessary for the above purposes of joint use

Matters relating to the provision of personal information to third parties

We may provide personal information only to third parties that we deem appropriate, as long as it is necessary for our business and permitted by law. In such cases, we will take all legally required measures to protect personal information. The matters concerning the provision of personal information to third parties are as follows:

Suspension of Provision of Personal Data to Third Parties at the Customer's Request

If a customer wishes to stop the provision of personal data concerning the customer to a third party, we will, after confirming the identity of the customer, stop the provision of such data to a third party, except in cases where the customer has given his/her prior consent or where required by law.

Method of Provision to Third Parties

Provision of personal data to third parties shall be made in writing or by electronic data delivery.

Items of Personal Data to be Provided to Third Parties

  1. Name
  2. Address
  3. Telephone number
  4. E-mail address
  5. Other items necessary for the purposes of use of our personal data described above

Matters Concerning Personal Data in Our Possession

Matters concerning personal data held by our customers are as follows:

  • Name of the business handling personal information: Muro Corporation
  • Purpose of use of retained personal data: As stated in "Purpose of Use of Personal Information" above.

Customers may request Muro Corporation to notify the purpose of use, disclose, correct, add, delete, stop using, erase, or stop providing to third parties, etc., retained personal data concerning them, or may file complaints, etc., concerning the handling of their personal information.

Contact Desk

7-1 Kiyohara Industrial Park, Utsunomiya-shi, Tochigi, 321-3231
General Affairs and Personnel Department, Muro Corporation
Tel: +81-28-667-7121
Fax: +81-28-667-9960
Mail: ir@muro.co.jp